Does it work for a volunteer patrol?
Yes. Volunteers sign in on duty without a time clock, their days count toward your season minimum, and they can ask for cover when they can't make a shift. Paid patrollers can clock in for pay when they sign in.
What if there's no cell signal where we treat patients?
Entries are kept on the phone and sent in order when the signal returns, so nothing typed at the bedside is lost.
Can a report be changed after it's submitted?
Every submit and approval keeps a frozen copy. Corrections are marked entered in error, never deleted, and a legal hold stops any change to the case.
Who can see patient details?
Only the patrol access levels your director allows. Counter, instructor and other staff logins never see patrol cases.
Does it replace our radios or 911?
No. DAY/OS records and coordinates the call; radios and 911 stay your lifeline. Phone alerts depend on phones and networks.
Do we have to use the rest of DAY/OS?
No. The Patrol only plan is everything patrol needs and nothing else, so you can start with patrol alone, which touches no guest, and add lift checks or the front desk later on the same account.
Can our patrol sign up on its own, without the ski area?
Yes. Many patrols have their own budget, so the patrol can be the customer, on a monthly or yearly price. The ski area gets a free read-only login that shows the day's patrol in numbers and every approved report, never a case in progress. See the Patrol only plan on Pricing.
Can we try it before committing?
Yes. Start a demo mountain in about 20 seconds, or ask for a 14-day trial on your own mountain with no card.