A newsletter from Verdynt/OS · every other week
The Good Day
For ski area owners, GMs and patrol directors. One moment of your guest's day, taken apart: the question in their head, the process behind the answer, one number to watch and a quick test.
What it is
A good day, designed
A guest's day on your mountain is six moments. Each one has a question in the guest's head and a process behind the answer. When the process is written down and the system holds it, the day works the same on a quiet Tuesday as on a powder Saturday.
- 1. Plan
- Can I trust what I'm about to buy?
- 2. Arrive
- Where do I go first, and how long will it take?
- 3. Learn
- Is my kid in good hands?
- 4. Ride
- Is it open, and is it safe?
- 5. Get help
- If something goes wrong, will someone come?
- 6. Come back
- Do they remember me?
Who it is for
The people who run the day
- Owners and GMswho want the busy days to run the same way every time, without being there for every decision.
- Patrol directorswho want the rules decided before the season, written down, and followed on the hill.
- Anyone at an independent ski areawho has ever said "only Sue knows how that works".
Each issue takes about five minutes to read. No vendor gossip and no sales pitch: one moment, what usually breaks, and something you can try this week.
Subscribe
The Good Day · for ski area owners, GMs and patrol directors
Can I trust what I'm about to buy?
Issue 1: a ticket shop that starts with the date.
Five steps that let a guest see what is on offer, and what is sold out, before they pay. Plus one number to track and a two-minute test for your busiest days.
Get the next issue. Every other week, one moment of your guest's day taken apart.
The issues
Every issue, newest first
Next issue: Learn. Is my kid in good hands?